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ITB Implements Pharmamed ERP System

November 04. 2019 - Beirut, Lebanon

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Pharmamed, a Lebanese pharmaceutical distributor of niche healthcare products, has successfully transformed and optimized its Finance and Operations, thanks to Microsoft Dynamics 365 ERP and ITB, an ITG company.


The company’s shift to standard business processes created the need for a best-practices enterprise resource planning (ERP) solution.

Pharmamed required a cloud solution that would unify its Finance and Operations across multiple business lines, while empowering employees to make quick, practical and reasonable decisions.


Pharmamed selected Microsoft Dynamics 365 Finance and Operations ERP and ITB as its partner in the digital transformation journey.


The solution was deployed in the span of 6 months, making Pharmamed one of the earliest adopters of Dynamics 365 for Finance and Operations cloud solution in Lebanon. The implemented modules covered finance and accounting, procurement, inventory and sales.


ITB’s proven implementation experience in the Pharmaceutical industry ensured a smooth project, based on the below pillars:

  1. Best-practice implementation of a global ERP solution
  2. Adaptation to the key industry needs
  3. Compliance with the key reporting requirements from Ministry of Health and pharmaceutical suppliers


After more than 6 months of live operations, where all departments were using D365 ERP for their daily operations, we can say that Pharmamed has reached the next level in its standardization roadmap.


About Pharmamed


PHARMAMED SAL is a family owned Lebanese pharmaceutical company. It has been marketing and distributing niche healthcare products across Lebanon since 1990. The company serves retail drugstores, hospitals and governmental institutions. Its portfolio encompasses value-added pharmaceuticals, a diverse list of medical supplies as well as a line of dietary supplements. In providing cost-effective medications while enforcing quality standards, the company boosts its reputation in the healthcare sector as being a distinguished healthcare provider.

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About ITB

ITB, an ITG company, has a proven track record in the supply and integration of software solutions addressed to vertical markets, including Healthcare, Hospitality, Higher Education, Learning Management System, and specialized CRM solutions.


In addition, ITB provides business software solutions in the area of ERP (Enterprise Resource Planning), HRMS (Human Resources Management System), Enterprise Project Management, Enterprise Application Integration and Information Portal, and Workflow Management.

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Information Technology Group (ITG) is a Lebanese holding company. We combine an array of autonomous affiliates dedicated to providing a large portfolio of solutions and services in the MENA region, in the areas of hardware, system software, and application software, in addition to building automation and office solutions.


Strong with our proven track-record and solid partnerships with leaders in the ICT industry, we can offer the full spectrum of solutions to most businesses, ranging from office furniture to the full-fledged data center, in addition to Cloud-based services.

ITG derives additional strength and reach thanks to its affiliation with the HOLCOM group of companies, which has a 50-year history in diligently serving clients in the EMEA region with its 5,700 professionals.

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